Terms of Service for Safety 1st


Payment Terms 
An invoice will be issued upon confirmation of your booking; a deposit fee of £150 will be required within 7 days of receipt of the invoice to secure your course. The outstanding balance should then be paid within 30 days of completion of the course. Please note if the total amount is settled prior to the course certificates will be released on the final day of the course.

Additional charges (overdue Invoice payments and re-issued certificates)
Please note certificates are not validated until invoices are paid. If payment is overdue by more than 30 days, a reminder will be sent out and will carry a £15.00 administration fee. Failure to pay within the period specified shall entitle us to charge you for costs and expenses incurred in recovering late payments, and to charge interest at the rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Safety 1st may charge an administration fee of £15.00 per certificate when a certificate is re-issued for the following reasons: Lost certificates, amended certificates due to incorrect spellings supplied by the client or changes to supplied delegates’ lists or changes to booked training dates where certificates have already been printed.

Cancellations
If the client cancels a course or a place on a course, they will be liable to a cancellations fee. This is charged on the following sliding scale;

  • No charge and full refund if cancelled more than 28 days in advance of start date, including weekends. 
  • 25% of invoice total if cancelled within 28 days of start date, including weekends. 
  • 50% of invoice total if cancelled within 14 days of start date, including weekends. 
  • 100% of invoice total if cancelled within 7 days of start date, including weekends. 

In the event of fewer students attending a course than had been booked, the client will still be charged for the class size rate they originally requested (unless previously agreed in writing). 

We reserve the right to cancel or postpone any course, If this becomes necessary, as much notice as possible will be given and the client will be offered a choice, with due consultation of:

  • A full refund.
  • A proportionate refund, if the course has commenced and is not yet completed
  • An alternative date to commence or complete the course as appropriate to the circumstances. 

Re-qualification courses
To be eligible to attend an HSE two day re-qualification course, students must present a valid First aid at Work certificate issued by an HSE-approved provider which is ‘in date’ on the last day of the re-qualification course. The HSE allow an additional 28 days from the expiry date of the certificate to complete re-qualification training and assessment).

Licence to use website                
The content is protected by copyright, trademark and other intellectual property rights, as applicable and is provided solely for your own use. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:
(a)         republish material from this website (including republication on another website);
(b)         sell, rent or otherwise sub-license material from the website;
(c)         show any material from the website in public;
[(d)        reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;]
[(e)        edit or otherwise modify any material on the website; or]
[(f)         redistribute material from this website [except for content specifically and expressly made available for redistribution [(such as our newsletter)].]

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is up-to-date.

Our details
Safety 1st
Bowyer House
Farnham Road
Liss
Hampshire
GU33 6LB

Email: info@safety1st.biz
Qualsafe Awards Registered Centre (No 904784)